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Area Associate

Full time

10.00-19.00 (Flexible)

freshket Office
(Suthi Building)

About the Role

Area supervisor’s primary responsibility is to manage a portfolio of restaurants, drive initiatives to increase wallet share & GMV based on customer needs or data. Resolve customer pain points to ensure the best service experience. Work closely with the sales & account management teams to achieve objectives.


  • Build and manage a portfolio of restaurants

  • Drive initiatives to increase restaurant wallet share & GMV

  • Maintain restaurant retention rate

  • Provide restaurants with a high service experience

  • Empathize with restaurants and help resolve customer issues

  • Collect and analyze data concerning restaurant clients’ behavior to understand changing needs

  • Collaborate with sales and account management team to identify and grow opportunities within territory

  • Achieve the assigned Sales and Profit Target

  • Prepare cost analysis, price and profit calculations

  • Manage the spending of each customer within the budget.

  • Prepare business reviews with key buyers to update performance and build action plans for improvement.


  • Aged over 23 years old, Bachelor’s degree in any field.

  • 3+ year work experience in account management, customer service or related fields.

  • Having experience in the food business or related business will be an advantage.

  • Having experience in Salesforce is preferable.

  • Having good team players with analytical skills.

  • Skilled at working effectively with cross functional teams in a matrix organization.

  • Excellent written and verbal communication skills.

How to apply

4 steps to become a freshketer

01 Apply

You can apply through our website.

02 Review

The team will review your application and contact back.

03 Interview

We conduct phone and online interviews to get to know you better.

04 Offer

We make an offer to the candidate who is the best fit.

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