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Key Account Management Assistant Manager

Full time

10.00-19.00 (Flexible)

freshket Office
(Suthi Building)

About the Role

● Manage a team of key account executives

● Ensure the team achieves their individual and team targets

● Provide the team with guidance and training on sales techniques,

customer relationship techniques and how to resolve operational issues

● Set direction to drive initiatives to increase restaurant wallet share &

GMV

● Participate in strategic direction and execution plan development to

maintain restaurant retention rate.

● Develop a plan for providing restaurants with a high service

experience.

● Empathize with restaurants and help resolve customer issues.

● Collect and analyze data concerning restaurant clients’ behavior to

understand changing needs.

● Collaborate with the sales and area management team to identify

and grow opportunities within territory .

● Forecast and manage P&L, cost analysis, price and profit

calculations.

● Manage the spending of each customer within the budget.

● Prepare business reviews with key buyers to update performance

and build action plans for improvement.

Requirements

You have a proven track record in leading account management or sales

teams. You’re goal oriented, capable of identifying how to and consistently

achieve the team target. You’re detail oriented, capable of providing in-depth

support to your team members. You’re analytical, capable of analyzing the

overall picture drawing out insights and action plans.

● work experience in account management, sales, customer service or

related fields

● Having experience in leading a team

● Having a background with startups is a plus

● Having experience in the food business or related business will be an

advantage.

● Having good team players with analytical skills.

● Skilled at working effectively with cross functional teams in a matrix

organization.

● Excellent written and verbal communication skills.

How to apply

4 steps to become a freshketer

01 Apply

You can apply through our website.

02 Review

The team will review your application and contact back.

03 Interview

We conduct phone and online interviews to get to know you better.

04 Offer

We make an offer to the candidate who is the best fit.

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