Key Account Management Assistant Manager

● Manage a team of key account executives

● Ensure the team achieves their individual and team targets

● Provide the team with guidance and training on sales techniques,

customer relationship techniques and how to resolve operational issues

● Set direction to drive initiatives to increase restaurant wallet share &

GMV

● Participate in strategic direction and execution plan development to

maintain restaurant retention rate.

● Develop a plan for providing restaurants with a high service

experience.

● Empathize with restaurants and help resolve customer issues.

● Collect and analyze data concerning restaurant clients’ behavior to

understand changing needs.

● Collaborate with the sales and area management team to identify

and grow opportunities within territory .

● Forecast and manage P&L, cost analysis, price and profit

calculations.

● Manage the spending of each customer within the budget.

● Prepare business reviews with key buyers to update performance

and build action plans for improvement.