Quality Control Supervisor
About the Role
Investigating and setting standards for quality assurance and control.
Ensuring all quality standards and procedures are maintained, including training and monitoring of new and existing employees in the processes and methods required to achieve the company's standards for food quality, and food safety, consistent with company principles.
Investigating all customer complaints, including leading a cross-functional team to determine root cause and appropriate corrections and corrective actions. Providing professional communication to customers.
Monitoring quality key measures and trends for adherence to targets. When events occur, working with a warehouse manager to lead a team in problem solving and investigation to identify root causes and appropriate corrections and corrective actions.
Develop strong relationship with suppliers/ key stakeholders both internally and externally ensuring effective partner cooperation as well as smooth operational executions
Review and evaluate weekly/ monthly operational result against service delivery targets (OKR)
Bachelor degree in Food Science, Food Engineering, Food Technology or higher in related field
At least 2-5 years of professional experience, preferably in quality, manufacturing or Commercial area
Passionate and self-starter. Demonstrated commercial mindset with strong analytical skill
Demonstrated result-oriented with ability to work under pressure, fast-pace with high sense of ownership
Good supervisory skills and resulted oriented.
Good communication and interpersonal skills.
Proficient in using MS Offices is a must
How to apply
4 steps to become a freshketer
You can apply through our website.
The team will review your application and contact back.
We conduct phone and online interviews to get to know you better.
We make an offer to the candidate who is the best fit.