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Senior Product Designer

Full time

10.00-19.00 (Flexible)

freshket Office
(Suthi Building)

About Freshket

               Freshket is a high-growth, fast-moving tech startup with a highly motivated group of initiators and problem solvers. We are passionate in building a top-class food supply and online grocery delivering services. As we are unified by a set of high-impact and challenging goals, we often go beyond our roles, experiment new ideas, and take ownership to deliver the best service for customers.

About the Role

Product Discovery:

  • Follow the business-oriented approach in building new solutions.

  • Engage in user-centric design by actively seeking user input, analyzing user behavior, and incorporating user feedback into the design process.

  • Use techniques such as sketching, prototyping, and user testing to validate design ideas and iterate on solutions.

  • Conduct detailed competitor research and document your research findings.

  • Analyze user journeys to uncover pain points, bottlenecks, and opportunities to enhance the user experience.

  • Dive deep to understand the technology and products’ features to pick up on software development-related subjects.

  • Contribute to the development and maintenance of design systems, UI kits, and other design resources to ensure consistency and efficiency across products.

  • Conduct competitor research, develop information architecture, create user journeys, and explore various mockup variations and prototypes to craft effective design solutions.

Product Design:Apply design principles to create solutions that address real user needs.

  1. Continuously evolve our products' language and improve existing design solutions to make them more intuitive and natural.

  2. Take an active role in organizing and streamlining design processes within the team.

  3. Share best practices, establish design workflows, and contribute to the creation of a collaborative and efficient design environment.

  4. Effectively communicate your design decisions and the underlying process.

Qualification

  • Demonstrated expertise in designing intuitive and engaging user interfaces for web & mobile platforms.

  • Ability to think strategically and consider business objectives, user needs, and technical feasibility when designing products.

  • Proficiency in creating prototypes at varying levels of fidelity, from rough sketches to interactive and polished prototypes for usability testing.

  • Ability to develop and maintain a design system or UI library that promotes consistency and efficiency across multiple projects.

  • Familiarity with modern design methodologies such as design thinking, data-driven design, and human-centered design.

  • Expertise in using Figma for design, prototyping, and collaboration purposes.

  • Experience in planning, conducting, and analyzing user interviews and usability testing sessions.

  • Creative approach to problem-solving and the ability to think outside the box.

  • Ability to keep the end-user in mind throughout the design process, ensuring that the final product meets their needs and expectations.

  • Proactive attitude towards taking ownership of projects and driving them forward.

  • Excellent verbal and written communication skills, with the ability to clearly articulate design decisions, collaborate with cross-functional teams, and present ideas effectively.

  • Ability to analyze product usage data, with expert-level proficiency in Google Analytics (GA4) to track user flows, identify drop-off points, and measure the impact of design changes on key performance indicators.


Competency

Definition

Rank

How to apply

4 steps to become a freshketer

01 Apply

You can apply through our website.

02 Review

The team will review your application and contact back.

03 Interview

We conduct phone and online interviews to get to know you better.

04 Offer

We make an offer to the candidate who is the best fit.

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