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UX Researcher

Full time

10.00-19.00 (Flexible)

freshket Office
(Suthi Building)

About the Role

     A day on the job as a UX researcher will likely vary based on the project you’re working on or the company you’re working for. 

These are a few of the tasks you may perform on the job:

  • Plan, gather, and analyze, insights about users through new studies and review of existing data.

  • Recruiting participants for research studies, developing budgets and timelines for research projects

  • Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.

  • Manage, execute, and analyze usability sessions, with support from other team members.

  • Take full ownership of all UX research and run multiple streams of work at one time.

  • Comfortable working in a fast-paced environment that thrives on delivering value to our customers frequently.

  • Be the voice of the user on your team, alongside the Product owners, ensuring that the products we deliver solve the customers’ problems while meeting commercial goals.

  • Be able to influence product and design decisions with excellent interpersonal skills.

  • Create a UX research roadmap for continuous improvement across the product.

  • Advising on the most appropriate research methods based on your experience.

  • Conduct competitor and exemplar analysis.

  • Conduct workshops with internal stakeholders to align business needs.

  • Collaborating with designers and stakeholders to understand research needs.

  • Use a diverse set of the UX research tools.


  • 3+ years working as a UX researcher in a fast-paced environment.

  • Experience planning and executing research.

  • Proven competency in data analytics and qualitative aspects of UX research.

  • Strong commercial acumen with a positive, pragmatic attitude.

  • Proven ability to implement appropriate qualitative research methods effectively.

How to apply

4 steps to become a freshketer

01 Apply

You can apply through our website.

02 Review

The team will review your application and contact back.

03 Interview

We conduct phone and online interviews to get to know you better.

04 Offer

We make an offer to the candidate who is the best fit.

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