UX Researcher

Full time

10.00-19.00 (Flexible)

freshket Office
(Suthi Building)

About the Role

  • Plan and conduct research on multiple aspects of products and user experiences (i.e. concept testing, usability testing, online survey, competitors analysis)

  • Create personas from the interview and extract key insights, research reports, and artifacts (i.e. customer journey, use-case documents, wireframes, user flows, process flows)  to effectively communicate customer needs with stakeholders

  • Present and defend designs and key milestone deliverables to peers and executive level stakeholders

  • Execute all visual design stages from concept to final hand-off to engineering

  • Define the right interaction model and evaluate its success

  • Collaborate with UI designers, product management, and engineering team to define and implement solutions for the product direction, visuals and experience

  • Keep abreast of competitor products and industry trends

  • Establish and promote design guidelines, best practices and standards


  • At least 5 years proven experience as a UX Researcher / UX Designer with solid experience in creating wireframes, storyboards, user flows, process flows and site maps

  • Excellent visual design skills with sensitivity to user-system interaction

  • Ability to present your designs and sell your solutions to various stakeholders

  • Excellent communication skills

  • Background in project management and research

  • Ability to solve problems creatively and effectively

  • Analytical mind with a business acumen

  • Up-to-date with the latest UI trends, techniques, and technologies

How to apply

4 steps to become a freshketer

01 Apply

You can apply through our website.

02 Review

The team will review your application and contact back.

03 Interview

We conduct phone and online interviews to get to know you better.

04 Offer

We make an offer to the candidate who is the best fit.